Go Zebra Trade In Program Yesterday's Tools Fall Short Against Today's Demands. 

The GO Zebra Trade-In Program offers rebates for updating your old products for state of the art Zebra solutions.

The efficiency of your frontline heavily relies on the technology they have access to. If it's outdated, it lacks the agility to circumvent errors, delays, and complexities. Equip your workforce with the right tools to excel. Transition from outdated systems to cutting-edge solutions with GO Zebra.

How the Program  Works

Purchase an eligible Zebra product. 

Zebra is offering Trade In Rebates when you purchase selected models of the following product types:

  • Mobile Computers and Tablets
  • Barcode Scanners
  • Label Printers
  • Card Printers
  • Other Zebra Products

See the complete list of eligible products by visiting Go Zebra Eligible Product Flyer.

The GO Zebra Trade-In Program extends beyond trading in Zebra products. Eligible items from any manufacturer will be accepted. However, specific conditions apply:

  • Printers: Thermal barcode printers qualify for trade-in if they have a printhead, regardless of its condition, and power up when activated.
  • Barcode scanners: Trade-in eligibility applies to laser scanners, linear imagers, or area imagers.
  • Mobile computers and tablets: Devices must have a screen diagonal of at least two inches to qualify for trade-in.

Submit A Claim

After you purchase qualifying products, submit a rebate claim by registering for a trade-in at

  • Make sure to submit a copy of the invoices from the Zebra™ PartnerConnect reseller for the qualifying products. The invoice must show the name of the reseller, your company’s name, purchase date, invoice number, serial numbers and total claimed purchase quantity of qualifying products.
  • You can submit the invoice when registering online or via fax at +1 847-890-6408, via e-mail at, or via US mail: Divine Design & Marketing, 3601 W. Algonquin Road, Suite 660, Rolling Meadows, IL, 60008.

Receive your TMA

  • After the claim and invoices are submitted and approved, you will receive a Trade-In Merchandise Authorization (TMA) via e-mail. This TMA will contain a unique number, which you can use to check rebate status at If you have questions about status or if you don’t receive a TMA within a few weeks, e-mail

Ship your old product(s) to the recycling partner.

  • Once you receive the TMA email, please respond to the questions asked related to your shipment of the return devices, so label(s) can be generated and sent to you. Ship the qualifying trade-in products to the address provided on the TMA. Return shipping is paid by Zebra. Please do NOT ship your products before receiving the TMA notice and shipping labels. The products must be appropriately packaged for shipment.
  • Important: Make sure to include a copy of the TMA showing the TMA number in the shipping box with the qualifying trade-in products.

 Program Eligibility Dates

  • Purchase must be completed between January 1, 2024 and December 31, 2024.
  • Both your rebate claim and the device return must be completed within 90 days of invoice date.
  • This offer is not valid when combined with any other offer, promotion or special pricing.

Please Note: Zebra does not schedule FedEx or LTL freight pick ups as part of the Go Zebra Trade in Program. Please give them to your daily FedEx driver, schedule your own pick up or drop off at your local FedEx facility.

Zebra trade in programs do not wipe sensitive data from your devices. If required, please be sure to wipe data in advance of sending them to our recycling facilities.

To submit a claim or for more information visit