Description
OneCare Essential Service Contract - 3 Year Term
- Must Be Purchased Within 30 Days Of Device
- Covers the following Zebra Printers: ZD411, ZD411-HC, ZD421 and ZD421-HC
- Turn Around time - 3 days from receipt of your printer at Zebra Depot
- Priority Live Agent Support: During local business hours Monday - Friday
- Return Shipping: Ground shipping included (Optional Next Business Day available at additional cost)
See additional details by downloading the Zebra OneCare® Support Services Fact Sheet.
Ensure continuous operation and peace of mind for your Zebra printers with the Zebra OneCare Essential service contract. Benefit from comprehensive coverage tailored to your day-to-day needs, keeping your fleet up and running seamlessly.
This service includes:
- Complete Assurance: Enjoy fully comprehensive protection, covering accidental damage, functional failure, normal wear and tear, print head replacement, and even replacement devices if repair isn't economically viable.
- 3-Day Repairs: Experience swift turnaround times with three-day repairs once your device reaches the repair facility, along with convenient ground return shipping.
- 8x5 Tech Support: Gain priority access to live-agent telephone technical support during normal business hours (8x5), regardless of your location.
- OS and LifeGuard for Android Security Updates: Protect your business and ensure your devices remain at peak performance levels with regular security updates, keeping you compliant with data protection regulations.
- VisibilityIQ OneCare: Leverage a cloud-based dashboard for unparalleled visibility into repair and support information. Track case lifecycle reports, LifeGuard Analytics, repair delivery times, repair rates, and top repair metrics, all in one centralized location.
- With Zebra OneCare Essential, you can confidently optimize your printer fleet's performance while minimizing downtime and maximizing productivity.
Download the Zebra oneCare Maintenance Plans Brochure.
